Alda ai is powered by the global leader in AI for Business, IBM.
Built for enterprise. Alda Ai is an enterprise-grade digital assistant.
Alda ai can connect and work with platforms you already use.
ISO 27001, 27017 certified; and GDPR and HIPAA compliant.
Alda is powered by IBM - The world leader in conversational AI technology. Alda provides customers with engaging digital experiences to add value right from the first conversation.
Alda is built for wealth management and financial services and quickly responds to wealth management questions by providing answers and insight to help enhance customer engagement.
Alda uses machine learning to understand the meaning behind your customers' requests. Using natural language understanding (NLU), IBM’s best in class AI powers Aldas' underlying language.
Bring Alda to your customers – wherever they are. We connect to the channels your customers use website, phone, or kiosk. Our out-of-the box integrations can help to speed up your deployment.
Use AI-powered search to pull answers from your existing content (e.g. knowledge base articles, marketing pages, or internal documents) to solve your customers’ questions. Alda's AI enterprise search can surface answers and insights from your data.
Hand-off to an agent. Alda can transition the conversation to a human agent without leaving the chat experience. Connect with digital and voice customer care systems like Salesforce, Intercom and more or connect to other API applications as needed.
Alda can be deployed in a variety of ways to satisfy a broad set of security and compliance requirements. Alda can be deployed in your private cloud or on-premises.
Welcome customers with an AI assistant that can have human-like conversations with them. Let our assistants give visitors information on your products, services, FAQs to carefully tailored information campaigns and messages. Let our assistants help embed your firm’s customer experience 24/7, 365 days a year.
City Wharf Private Wealth set out to build a modern and digitally-led wealth management firm. Bringing much-needed innovation to the traditional wealth management industry. The UK-based wealth management firm knew that the key to doing so would be by giving a 24/7 client-focused experience. They wanted to find an efficient way to engage with as many people as possible, whilst providing a high-quality customer experience.
By leveraging Alda Ai, our conversational AI assistant. City Wharf Private Wealth created the UK’s first Wealth Management firm powered with an AI digital assistant. Bringing efficiencies and high-quality customer service 24/7 with less resources compared to a traditional wealth management firm.
By using Alda Ai, City Wharf Private Wealth has been able to: